14 Children Of "Speak to Your Manager" Parents Tell Their Stories

Author image for Eric Lund
Eric Lund
Apr 20, 2019 11:00 PM EDT

The internet is not kind to the unreasonable adults who lie to and berate people in customer service. Abusive people like this are not-so-affectionately referred to as "Karens." While we've heard many stories of this kind of frustrating behavior, we often forget that many of them have families; some who see both sides, and some who are just ashamed.

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  • 01
    Text - curtisc-j 12.4k points 3 hours ago Right so my mum and me went shopping, and she dropped a melon on the way out. She then claimed it was bruised and demanded a full refund. When she refused, she shouted at customer service and demanded the manager. I just sat there with a "kill me now" expression on my face. After, one of the customer service employees gave me a chocolate bar, so 7yo me was happy
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  • 02
    Text - GrilledStuffedDragon 12.1k points3 hours ago My mother did this in restaurants nonstop growing up She would demand to see the manager because my burger (which I asked for medium) had some pink in it.
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  • 03
    Text - FuzzyElf47 11.0k points 3 hours ago The number of cashiers my father demanded the manager fire because they were too slow, rang us up wrong, etc, including one they actually did. I'll never forget that girl taking her Home Depot apron off and walking away sobbing. To his credit (I guess?) my dad seemed surprised that it actually worked, must have felt at least some level of guilt and never did it again.
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  • 04
    Text - SheaRVA 2.1k points 2 hours ago My dad would sometimes do this at restaurants if the server was too slow or the food was wrong (especially multiple times in the same meal). He was totally right in being frustrated, because sometimes this was extreme, but we all hated it The worst time was when we were in our favorite restaurant. My mom literally said, "I'm not doing this." And gathered up us 3 kids and we went to the car.
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  • 05
    Text - KKLante 10.8k points 2 hours ago We travelled alot when we were younger and would skip lines at the airport since we were kids But now we were all in our early teens and my mom faked having a heart condition to skip the long line to get on the airplane. Flight attendant would have none of it and told us to go back to the end of the line. I still remember the smiles and looks of everyone there.
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  • 06
    Text - lovelylayout 7.2k points 2 hours ago About once a month my dad gets drunk and calls various customer service centers demanding stuff. Once he finally gets off the phone (frequently 45+ minutes later) he spends the next few days telling us all about how he slew the customer service dragon and boy people sure don't appreciate their customers nowadays blah blah blah. (No duh, dad, you're being an asshole, no one appreciates that.) edited 38 minutes ago If you've worked for DirecTV customer s
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  • 07
    Text - johnlonger 4.5k points 3 hours ago My father consistently returns food to grocery stores when he is unsatisfied with the quality. The worst is when he returns the 2lb bricks of cheddar cheese because they went moldy "before they should have"
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  • 08
    Text - She tried to explain that free meals is how all cops are treated in this town, and my dad was FURIOUS that he would get special treatment, that police are put above the normal laws. That the police have rules they must follow, and not accepting kickbacks is one of those rules. And that it especially happened in front of his kid, who he's trying to teach right. Everyone in the diner was quiet and just staring at him. It was a weird situation because it was a moment where my dad showed a lo
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  • 09
    Text - jayrambling 3.3k points 2 hours ago My mom needed to return some shirts at the mall because they didn't fit right. It was past the allotted time that she had to return them, so the employee said that there wasn't anything she could do. My mom started SCREAMING at this girl who was probably about 16 or 17 calling her names and demanding to speak to the manager. When the manager told my mom that they couldn't do anything and that the return policy was on the receipt, my mom threw a fit and
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  • 10
    Text - edited 38 minutes ago S Lurkist 4.3k points 3 hours ago I don't like going to restaurants with her, she thinks that because she worked as a waitress for a year 35 years ago, it gives her the right to act like a complete asshole to them. She also thinks not tipping them will encourage them to "get their act together". Jokes on you mom, I always find our server after seated, give them a $20.00 and apologize in advanced for your poor behavior. Edit: Yes, she knows what I think of it. She doe
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  • 11
    Text - butchyeugene 2.9k points 2 hours ago My mother is A nightmare with customer service... even with the fact that I her daughter works in customer service and deals with people like her on the daily So many incidents stick out in my mind but one that really embarrassed me was we were at Walmart The stocker was struggling and dropped their price scanner thing on the ground. I was going to go help her gather her things she was struggling with when my mom came out like a bat out of hell and yel
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  • 12
    Text - 2 hours ago TheFire_Eagle 740 points edited 1 hour ago Grocery store had this sign up that said if an item rang up higher than an advertised price it was free. It was the 80s and stores did stupid shit like this that I never see in stores today. Mom was buying a box of Little Debbie cakes and they rang up for $2.85 instead of the advertised $2.50. So now mom wants her free cakes. Cashier doesn't know what to do, summons a manager. Manager tells her to ring up the sale otherwise and he'll
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  • 13
    Text - Mom gathers her things, decides against taking the Little Debbies principle, and we get in the car. Mom wordlessly drives downtown to the main store of this 3-5 store chain, knowing the office is next door. We walk into this perfectly 80's wood paneled office where my mother asks the secretary to speak to the owner of the store and is permitted to do so since this is a family owned business and their "corporate office" is smaller than the row of cubicles my staff occupy at work. on Here m
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  • 14
    Text - bydoritos 2.8k points 3 hours ago This is a weird story that had a huge impact on me, and about a parent talking to the manager...but is a little different. edited 20 minutes ago Growing up, my dad was sheriff of a small town. I must have been around 8-9. He was brought in after the previous sheriff was booted out for political reasons/stealing city funds. That was a really unpopular movie, since he was super popular and spread his money all over town and let people get away with murder.
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  • 15
    Text - QuickWittedSlowpoke 91 points3 hours ago My mom once called Domino's regional corporate office or some shit because a pizza I ordered for her, THAT I PAID FOR, was "too expensive" She did get 4 free pizza vouchers out of it but I'm so glad I was not around for the embarrassment of it all (I ordered it online from my job in the next state. Why? Because she wanted pizza)
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  • 16
    Text - edited 2 hours ago sk8erguysk8er 16.0k points 2 hours ago My mom has been this person regularly throughout my life but I do have one positive story with it. Her and I went to eat at portillo's when I was a teenager and we sat in the back of the restaurant where it was more private so we can eat in peace. About 10 minutes into our meal two people come into the empty area and sit down two tables away from us. Turns out it was a manager and an employee that was getting written up. the manage
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customer service abuse frustrating screaming manager selfish argument ridiculous stories rude awful store dad mom
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